Frequently Asked Questions

Got Questions? We've Got Answers.

Orders & Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Express shipping takes 2–3 business days.

How much does shipping cost?
Standard shipping is $8.00. Express shipping is $15.00. We ship within the United States only.

Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email.

Returns & Refunds

What is your return policy?
We want you to love what you ordered. If you're not satisfied, please contact us within 14 days of receiving your order and we'll work with you to make it right.

How do I start a return?
Email us at owner@oneshopunitedllc.com with your order number and reason for return. We'll guide you through the process.

Products

How do I know what size to order?
Each product page includes sizing information. When in doubt, size up — and feel free to contact us for guidance!

Are your products good quality?
Absolutely. We carefully select every item we carry. Our goal is to offer stylish, trendy pieces that look great and last — at prices that don't rip you off.

Still Have Questions?

We're happy to help! Reach out to us at owner@oneshopunitedllc.com and we'll get back to you within 1–2 business days.